Frequently Asked Questions
What are the check-in and check-out times?
Check-in is available from 3:00 PM, and check-out is until 11:00 AM. Early check-in or late check-out may be available upon request.
Do you offer Shabbat-friendly accommodations?
Yes, we provide full Shabbat support including Shabbat keys, hot plates, timers, and can arrange kosher meals upon request.
Is parking available?
Yes, secure parking is available for our guests. Please let us know in advance if you need parking during your stay.
What amenities are included?
All apartments include fully equipped kitchens, high-speed WiFi, smart TVs, luxury linens, and premium toiletries. Additional amenities vary by apartment.
Do you offer airport transfers?
Yes, we can arrange private airport transfers for our guests. Please request this service at least 48 hours before your arrival.
What is your cancellation policy?
We offer flexible cancellation policies. Full refunds are available for cancellations made at least 7 days before check-in. Please check your specific booking for detailed cancellation terms.
Are pets allowed?
Unfortunately, we do not allow pets in our properties to ensure the comfort of all our guests.
Is there a minimum stay requirement?
Yes, we typically require a minimum stay of 2 nights. However, this may vary depending on the season and availability.
Do you provide cleaning services?
Yes, we offer regular cleaning services during your stay. Additional cleaning can be arranged upon request for an extra fee.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. Payment details will be provided during the booking process.